Sumas’s complete range of IT Services addresses the needs of both technology and business requirements to help organizations leverage leading-edge technologies for business improvement.
Sumas takes charge of the IT needs of the entire enterprise. The gamut of services extends from Enterprise Application Services (CRM, ERP, e-Procurement and SCM), to e-Business solutions. Sumas’s enterprise solutions have served and continue to serve clients from a range of industries including Energy and Utilities, Finance, Telecom, and Media and Entertainment.
Sumas offers its core competency for successfully designing and developing innovative solutions using global delivery model. With an extensive experience in IT services using proven framework, methodology and experience, Sumas is a pioneer in offering state of the art solutions addressing customer needs.
Sumas’s value propositions in global delivery model are:
- Committed cost savings
- Commitment to support customers through long-term relationship
- Demonstrate flexibility in customer relationship
In order to deliver these, Sumas has built its core competency in the areas of:
- World’s best delivery process
- Strong partnership and governance model
- Specialization in different business verticals of the industry
- Continuous improvement using six sigma methodologies
Using the above competencies, Sumas offers solutions in three dimensions of:
- Responsibilities – Development, maintenance and production support
- Service offerings – SLA based delivery, consolidation and migration
- Productivity improvement using six sigma tools & methodology
SLA based delivery is the foundation of IT services. Sumas conducts a detailed due diligence of the proposed application portfolio, based on a well defined and structured methodology and jointly agrees on service level agreements (SLAs) for entire range of service offerings for development, maintenance and production support of applications. As a result, customers see value in meeting their business objectives of meeting their commitment, delivering enhanced quality services and achieving operational expenditure reduction during the first year of it engagement.
Sumas also helps customers migrate across various platforms and technologies and has delivered world-class solutions for its customers and end users. Our Portfolio of services includes:
- Program/Project Management
- Business Analysis
- Enterprise Architecture/Design and Product Systems Integration/Customization
- Content/Document/Records Management Solutions
- Business Intelligence/Data Warehousing
- Technology Infrastructure Services
- Consulting Services
Sumas in its endeavor towards continuous improvement offers application consolidation and optimization, by bundling related applications & application portfolios and improving operational efficiencies. The other aspect of consolidation is through businessprocess optimization using its strong consultancy arm to interact with the business users and end customers. Sumas thus brings in tremendous value as a partner to its customers in building long-term relationships.